Websites, online stores, marketing, and the repetitive work behind the scenes. One small
firm in Ottawa does all four, instead of four vendors who each see a quarter of the picture.
Order & fulfilmentOrder → shipping label → tracking.
Inventory & returnsA (also on Business Automation)Keeping stock in sync.
Cross-border sellingSetting up cross-border selling between Canada and the US.
You own everything — site, store, automations, data.
M
Marketing
Web and marketing are the doors a client walks through.
Search & content (SEO)Where customers come from.
Paid advertisingWhat each channel costs and returns.
Social mediaEvery activity has to trace to leads, bookings or sales, or we don't recommend it.
CampaignsEvery build, campaign and automation maps to a number the owner cares about.
Qualified leadsWA (also on Web & Product Build and Business Automation)Marketing brings the lead, Web lands it, Automation follows it up.
AI search readinessBeing findable in ChatGPT, Perplexity and Gemini answers (Google Business Profile, reviews, FAQ content, structured data).
You own everything — site, store, automations, data.
A
Business Automation
The repetitive work behind the scenes.
Bookkeeping & accountingKeying supplier invoices and checking them against purchase orders; copying supplier price lists into QuickBooks by hand; chasing overdue invoices.
Customer supportReplying to reviews; missed calls.
Qualified leadsWM (also on Web & Product Build and Marketing)Marketing brings the lead, Web lands it, Automation follows it up.
Sales & lead follow-upCapturing leads, sending quotes and following up.
InventoryE (also on eCommerce)Keeping stock in sync.
Marketing automationIt connects the tools a business already uses (for example QuickBooks, Gmail, Google Drive) — the owner keeps their software.
You own everything — site, store, automations, data.
How working with us goes
Who it’s for
Canadian small and medium businesses that are too busy to grow and too lean to hire a separate agency for each problem:
professional-services firms (accounting, legal, real estate), buried in repetitive document work;
growing online stores whose orders have outgrown spreadsheets;
trades and home-service businesses;
newcomer entrepreneurs starting a business in Canada, who want a low-risk first step.
Free call
A conversation about your business. No pitch, no pressure.
Discovery Audit (paid)
A structured look at how the business runs today. You get, in writing: a findings report, what each fix would be worth on your own numbers (a conservative estimate, not a promise), and a roadmap ranked by payback. You keep the roadmap and can act on it with anyone.
What it looks at:
automation — where the hours go, what gets re-typed, what breaks quietly;
website — mobile, speed, search, and whether visitors take the next step;
marketing — where customers come from, and what each channel costs and returns.
Build
A fixed price, agreed before work starts. We build what the roadmap calls for. At handover everything is in your name, with a plain-language guide and training for the people who will use it. Automations come with input checks and error alerts — one that fails silently is worse than none.
Ongoing care (optional)
Monitoring, fixes and small improvements, because passwords and access keys expire, connected services change and file formats shift. You can stop, or take care elsewhere, at any time — everything is documented and yours.
You decide before each step begins. No open-ended bills. You can stop after any step.
Real proof — two of our own builds
Our own build
Invoice checking (“3-Way Match”)
It reads supplier invoices and purchase orders — digital PDFs and scanned pages (it reads the scan, then an AI model picks out the fields), including paperwork labelled in both French and English.
On 26 May 2026 it read a real supplier invoice for $1,510.81. When the purchase order arrived, it compared the two: the order was for $1,457.91. It flagged the gap in its own words — Combined invoices exceed PO by 52.90. POSSIBLE BILLING ERROR — review. — and moved the file to a Review folder for a person to decide. A person reviewed it and confirmed the billing error.
Our own build
Supplier price updates (QuickBooks)
Normally a bookkeeper copies a supplier’s price list into QuickBooks row by row. This build reads the price list, matches each row to a QuickBooks item — by part number first, then by description — applies that supplier’s markup rule, and emails a summary. Only the rows a person marks “Apply” are written, in one batch, with a log.
On 29 May 2026, on test data in a QuickBooks sandbox: a price list of 10 rows. 8 matched (5 by part number, 3 by description) and 2 were set aside for a person because nothing matched. A person approved the 8; 8 were applied, 0 failed. The 2 exceptions were never written.
What both show: routine work runs by itself; anything unusual is set aside for a person.
What could run by itself in your business?
Free call — a conversation about your business. No pitch, no pressure.